Frequently Asked Questions

Google Business Profile, Facebook, Angi’s List, Home Advisor, Bing, Better Business Bureau, and about 20 more platforms. You can decide which ones you want to offer as options for your customer!

You can! We recommend that you offer your client 2-3 platforms to choose from. With more than 20 available, it’s best to give your client options but not to overwhelm them with too many. 

It depends on your business! Most of our clients are local service B2C businesses. For them, Google Business Profile and Facebook are the best platforms to solicit reviews. Take a look at your customers’ profiles and decide from there.

Each social media platform will notify you based on your notification settings. For Google Business Profile and Facebook, you can see all your reviews, including the newest ones, directly in your Bright Reviews dashboard. 

Yes! We have an easy to use widget that displays all your positive reviews from Google Business Profile, as well as your Facebook recommendations, directly on your website. No need to manually update your website’s reviews section each time you receive a new positive review!

Yes! You can manage all your review channels from the same Bright Reviews account. 

No! Send as many as you need to. 

Yes! You can solicit reviews either by email or by text message (SMS). 

Yes! You can try our app for free with all its features for 30 days. If you’re not happy, simply cancel before your 30 days are up, and your card will not be charged. We’ll even send you a reminder email!